Everything You Need to Know About Your Account

This page covers the questions we hear most from people setting up their account, making their first deposit, and getting back into the lobby on their phone. Every payment on 77abc radio runs through bKash, Nagad, or Rocket — so the answers here are built around those rails, not generic bank instructions. If you're in Dhaka and opening the lobby for the

first time, the account setup steps below apply directly to you. We cover how to verify your wallet, what happens when a deposit is pending, how withdrawals are processed, and what to do if you can't log in. Each answer is specific to how our platform actually works — not a copy-paste from a generic help centre. If your question isn't here,

our support team is reachable directly through the channels listed further down this page.