Reference

What Our Legal Terms Mean for Your Account

Using 77abc radio means your account activity — deposits through bKash, Nagad, or Rocket, session history, and wallet records — is governed by the terms set out here.

Account Terms ApplybKash, Nagad, Rocket CoveredRegion-Dependent AccessPolicy Updated PeriodicallyContact Us to Clarify
77abc radio What Our Legal Terms Mean for Your Account
POLICY CONTACT PATHS

How to Reach Us About These Terms

Team online

Live Chat Support

Reach our support team directly through the live chat on the site. They handle account questions, policy clarifications, and wallet issues during active support hours.

Email for Formal Queries

For written requests — data access, account closure, or formal disputes — send your query to our support email. We aim to respond within a reasonable period for the nature of the request.

Account Help Centre

The help section inside your account covers common questions about bKash, Nagad, and Rocket transactions, withdrawal verification, and how account holds are handled.

DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

Data We Collect We collect the account details you register with, your deposit and withdrawal history across bKash, Nagad, and Rocket, and session activity. We do not collect more than what your account needs to function.
Cookie Use Cookies keep your session active across mobile and desktop. You can manage cookie preferences in your browser settings. Turning off session cookies will affect how your account loads between visits.
Retention and Deletion Account and transaction records are kept for as long as your account is active and for a period after closure as required. You can request a review of your data by contacting our support team directly.
Who to Contact for Changes To correct account details, request data access, or ask about deletion, reach support via live chat or email. Wallet records tied to bKash, Nagad, or Rocket transactions cannot be altered after confirmation.

Common Questions About Our Legal Terms

If something in our terms is unclear, these answers cover the questions we hear most often from people in Bangladesh using bKash, Nagad, and Rocket to manage their accounts.

Access depends on whether participation is permitted under your local law and the eligible regions we serve. We do not confirm or deny legal status in specific locations — check what applies to you.

All deposit and withdrawal records through bKash, Nagad, and Rocket are stored against your account. You can request a summary by contacting support; records cannot be altered after a transaction confirms.

Yes. Contact our support team via live chat or email to request a copy of your account data. We will respond within a reasonable period depending on the scope of your request.

Contact support to initiate account closure. Transaction and session records are retained for a period after closure as required. Your wallet details tied to bKash, Nagad, or Rocket are not deleted immediately.

If a terms update affects you and you disagree, stop using your account and contact support to discuss your options. Continued use after a posted update means you have accepted the new version.

Account eligibility is subject to the conditions set out during registration and the laws of your region. Access is restricted to eligible regions only, and eligibility criteria apply at all times.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.