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How 77abc radio Handles Your Privacy

Your account information, payment activity through bKash, Nagad, and Rocket, and device data are handled with care. Access and use of this platform depends on your local law and eligible regions — read this policy to understand exactly what we collect and why.

Account Data ProtectedPayment Info SecuredYour Rights ExplainedBangladesh-Focused Policy
77abc radio How 77abc radio Handles Your Privacy
DATA HANDLING STANDARDS

How We Protect and Retain Your Information

We apply standard encryption to data in transit and at rest. Your account credentials are hashed and never stored in plain text. Payment references from bKash, Nagad, and Rocket are retained only as long as needed for transaction verification and any applicable regulatory period — after that, they are deleted from active systems. You can request full account closure at any time through support, which triggers deletion of personal data not required for legal retention.

Encryption in Transit

All data moving between your device and our servers is encrypted. This covers login, payment confirmation, and account updates whether you are on mobile data or Wi-Fi.

Payment Data Limits

We share only the minimum required data with bKash, Nagad, and Rocket to process each transaction. We do not store your full mobile wallet credentials on our side.

Retention and Deletion

Personal data is kept only as long as your account is active or as required by applicable law. Request account closure and we begin the deletion process within a reasonable period.

Access and Correction

You have the right to request a copy of the data we hold on you and to ask us to correct inaccuracies. Contact support with your account details to start that process.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. Reach out through any of the channels below and reference your registered account.

Live Chat Open the chat widget from your account dashboard. Our support team can log a formal data request and confirm receipt within one business day.
Email Support Send your data request or privacy concern to our support address. Include your registered mobile number so we can locate your account quickly.
Account Settings Some data corrections — like updating your contact number — can be made directly inside your account profile without contacting support.

Common Questions About This Policy

These are the questions we hear most often about data, account privacy, and your rights on 77abc radio.

We collect your name, contact number, and the payment method you register — bKash, Nagad, or Rocket. We also log your device type and login timestamps to keep your account secure.

We share transaction data with your chosen payment processor — bKash, Nagad, or Rocket — only to complete that specific transaction. We do not sell personal data to advertisers or third-party marketers.

Once you request account closure, personal data not required for legal or regulatory retention is deleted. We will confirm the timeline when you submit your closure request through support.

Yes. Contact our support team via live chat or email, reference your registered account, and we will prepare a summary of the personal data we hold and send it to you.

Reach out through live chat or email support with your account details. Minor corrections like your contact number can also be updated directly inside your account profile settings.

Your rights and our obligations depend on your local law and the region from which you access the service. We recommend reviewing the policy in full and checking eligibility based on your location.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.